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Your Account Rights and Our Terms

When you open an account with livescore2, you're entering an agreement that shapes how deposits work, how withdrawals are verified, and how we handle your data.

Clear deposit and withdrawal rulesData privacy and account securityDispute resolution process
livescore2 Your Account Rights and Our Terms
CONTACT PATHWAYS

Reach Our Team on Terms Questions

If our terms raise questions or you need clarification on your account rights, payment processing or data handling, our support team is available through multiple channels.

Live Chat Available daily 08:00–23:00. Ask about terms, payment holds, account verification requirements or dispute procedures directly in the chat window on your account dashboard.
Email Support Send detailed questions to [email protected]. Include your account number and describe the terms issue. We reply within four business hours with explanations and next steps.
Account Settings Review your full terms agreement, update your contact preferences and request a data export from the 'Legal' tab inside your account. Changes take effect immediately.
SECURITY AND TRANSPARENCY

How We Handle Your Data and Account

Our terms commit to protecting your account information and payment details. We use encryption for all wallet transactions, store passwords securely and never share your personal data with marketers.

Data Retention

We keep transaction records and account history for one year after closure. You can request deletion of non-essential data at any time through your account settings or by contacting support.

Account Security

Two-factor authentication is optional but recommended. Enable it in Settings to require a code sent to your registered mobile number or email each time you log in from a new device.

Payment Protection

DANA, OVO, GoPay and QRIS deposits are tokenized—we never store your full payment details. Withdrawals are matched against your deposit method to prevent unauthorized transfers.

Cookie & Tracking

We use cookies to remember your login, language preference and game history. You can manage cookie settings in your browser. Declining non-essential cookies does not block account access.

Device & Session

Your account logs out automatically after 30 minutes of no activity. On shared devices, always click 'Log Out' after play. Suspicious login attempts trigger an email alert to your registered address.

Request Your Data

You can request a full copy of your account data, including deposit history and account actions, from the Legal tab in your settings. We deliver it within seven business days.

Terms & Conditions Answered

Real questions from our players about account rules, payment terms, data rights and dispute resolution.

Our terms require withdrawals to go back to the same payment method you used for deposit. If you deposited via DANA, your first withdrawal must go to DANA. After your first verified withdrawal, you can request a different payment method by contacting support.

Yes. You can close your account from the Settings menu under 'Account Management' any time. Once closed, no new deposits are allowed. Any remaining wallet balance can be withdrawn to your registered payment method within 30 days.

Verification confirms your identity and payment method match our records. We may ask for a copy of your ID or a screenshot of your payment app. This protects you from unauthorized withdrawals and is required under local financial regulations.

You own your wallet balance permanently. There are no expiration dates on funds. If you return after months away, your balance is still there. We keep inactive account data for one year; after that, reach out to support with proof of account ownership.

We can only suspend or cancel an account if you breach our terms—for example, using someone else's payment method or playing from a restricted region. We notify you by email before closure and explain the reason. Disputes can be raised through our support team.

Most deposits clear instantly once you confirm payment in your payment app. Your wallet updates within 30 seconds. If a deposit doesn't appear after five minutes, contact support with your transaction ID from your payment app.

Report it to [email protected] or live chat within 24 hours. Include your account number and transaction details. We investigate within 48 hours, verify the transaction against our logs, and credit or block the amount as needed. Repeated disputes trigger account review.