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How We Protect Your Account and Privacy

When you open your account with livescore2, we collect and store only the information needed to verify your identity, process your deposits through DANA, OVO, GoPay and QRIS…

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livescore2 How We Protect Your Account and Privacy
NEED TO KNOW MORE

Reach Our Privacy Team

Email Support Contact our privacy team at [email protected] with questions about your data, how we use it, or to request access to your stored information. We respond within 48 hours.
In-Account Privacy Centre Log into your account, navigate to Settings > Privacy and Security to view your stored data, download your information, or update your communication preferences and cookie settings.
Live Chat Open our live chat from the lobby footer during operating hours (09:00–23:00 Jakarta time, seven days a week) to ask about privacy, data retention or your withdrawal history.
HOW WE KEEP YOU SAFE

Data Security, Cookies and Your Account Control

Encrypted Transactions

All deposits via DANA, OVO, GoPay and QRIS use industry-standard SSL encryption. Your payment details are never stored on our servers; transactions are processed through secure gateways and cleared within seconds of confirmation.

Cookie Use

We use cookies to remember your login, track your session on live tables and slots, and measure page performance. You can disable non-essential cookies in your browser settings without losing account access, though some features may be slower.

Account Verification

When you request a withdrawal, we verify your identity by matching your registered payment method and account details. This protects you from unauthorised access and ensures payouts reach only you.

Data Retention

We retain your account and transaction history for as long as your account is active, plus seven years after closure or where local law requires. You may request deletion of personal data where applicable; depends on local law.

Third-Party Sharing

We share your data only with payment processors (DANA, OVO, GoPay, QRIS operators), fraud-detection services and legal authorities when required. We do not sell your information to marketers or data brokers.

Your Rights

You have the right to request access to, correction of, or deletion of your personal data, subject to local law. Email [email protected] with your account email and request type; we respond within 14 days.

Privacy Policy Questions Answered

Your account is deactivated immediately and marked for deletion. We retain anonymised transaction records and encrypted account data for seven years to meet regulatory obligations and detect fraud. Your personal details are removed from active systems within 30 days. You may request earlier deletion where local law permits.

Yes. Log into your account, go to Settings > Privacy and Security > Download My Data. Your file will include your profile, payment history, deposit and withdrawal records in a portable format, usually delivered within 24 hours to your registered email.

We use real-time monitoring to flag unusual deposit or withdrawal patterns, verify your payment method matches your registered account details, and encrypt all transaction data. If we detect fraud, we lock your account and contact you immediately to confirm the activity before processing.

No. We never sell your personal information. We share data only with payment processors to clear deposits and withdrawals, fraud-detection partners, and legal authorities when required by law. Your privacy is not for sale on our platform.

We aim to respond to access, correction or deletion requests within 14 days of receipt. Submit your request to [email protected] with your account email. Complex requests may take longer; we'll update you every week with progress.

We use session cookies for login and account security, analytics cookies to measure site performance, and preference cookies to remember your game selections. You can disable non-essential cookies in Settings > Privacy > Cookie Preferences without losing access; essential security cookies cannot be disabled.

Your data is stored on encrypted servers in secure data centres with redundant backup systems. Access to your personal information is restricted to authorised staff on a need-to-know basis. All servers use firewall protection, intrusion detection and regular security audits to prevent breaches.